Have an excellent after-sales service team to ensure that the first time to solve customer after-sales problems. Have an excellent after-sales service team.
02
Proper Documents
Shanghai Joy Crown Industry Co., Ltd. is a qualified company. We ensure customers with CE, ISO, FDA documents, and Test Reports to every shipment.
03
Rapid Response
Every single complain from our customers will be responsed quickly. We will solve problems smoothly and help our customers in every possible way.
Customize and Develop New Medical Products
We can guarantee that customized products will be shipped within two weeks.
Our strong production capabilities ensure that we can fulfill this delivery commitment without any additional costs to our clients.
Material Choice
According to different uses, we select appropriate materials for manufacturing, such as yarn density, fineness, etc.
Specifications Custom
In addition to the application scenarios, the standards of different countries will also be different. We can customize the size according to customer needs.
Personal Logo & Packaging
We offer tailored packaging options and quantities that cater to the branding and promotional requirements of our clients.
AIf you select the CIF payment term, we will make the insurance freely for the customer of the order value. If you select FOB China port payment term, normally the goodsvalue insurance will be made by customer self.
Q What modes of shipment are employed?
AWe select shipments in a most efficient and convenient manner after thorough evaluation of Delivery time/ Urgency, Destination, Weight, Volume and Economy. We have developed partnerships with internationally renowned logistics carriers, such as DHL, UPS & FedEx for express and consistent deliveries. We provide value-added logistics assistance to our clients to ensuring flawless products, delivered on time in the most cost efficient manner.
Q Do you offer customization service or manufacture products that are not listed in your catalogue?
AYes, we do provide customization and are capable to manufacture products that are not listed in our product catalogue. We manufacture these products as per the specifications, design and needs of the end user. Just provide us with your sample or design, and our team of experts will change the present specifications, design and parameters of our products to meet all your tenders and requirements.
Q What type of packaging is employed?
AAs an experienced manufacturer and exporter, our packaging solutions can protect the products from any breakage or damage during transit, and make sure our customers receive the goods in good appearance.
Q How can I get your products with my company logo on them?
AWe provide OEM producion, that means we make the package of products based on customers’request, customers logo will be shown on the products. We can also help customers in package designing.
Q What is the processing duration for a typical order?
AOur usual delivery time is 30 days, after we receive pre-payment or L/C from the customer. For simple products it could be 20 days, for complicated products, such as First Aid Kits, the delivery time might be longer, around 40 days.
